Saleh Alzubaidi

NETWORK & INFORMATION SECURITY | IT SYSTEMS | NETWORK SUPPORT

Profile summary

Career highlights

Key skills

Professional experience

Managed IT infrastructure operations, overseeing workstations, servers, and network tools. Coordinated system reliability and security access controls across company technology resources during the 2023-06 to 2023-12 period.

• •Installed, configured, and maintained hardware, software, workstations, network servers, and technology tools.
• •Monitored system performance and investigated hardware, software, network issues, and service outages.
• •Supported IT security through access controls, backups, firewall maintenance, and system upgrades.
• •Maintained technical documentation, manuals, procedures, and internal IT policies.

Collaborated with the IT team to execute information security tasks, contributing to security risk assessments and vulnerability reviews while maintaining various technical devices.

• •Supported information security planning and Data Loss Prevention activities.
• •Configured and supported Apache and BIND services using virtual machines for server and network simulation.

Directs daily site operations and cross-functional teams to maintain site readiness and compliance standards, coordinating across facilities, security, housekeeping, and duty management to address escalations while preparing shift documentation, rosters, and operational reports.

• •Conducts daily team briefings to assign operational responsibilities, monitor performance, and facilitate timely incident escalation.
• •Coaches staff members directly during high-demand operations and special events to preserve performance standards.

Executed pre-opening activities and operational readiness tasks while coordinating cross-functional communication and managing visitor concerns in live operational environments.

• •Supported VIP tours and special events during high-volume operations.
• •Cross-trained at SeaWorld Abu Dhabi, Warner Bros. World Abu Dhabi, and CLYMB Abu Dhabi.
• •Handled live issue escalation and communication across teams.

• •Verifies identification documents against screening criteria before granting entry into testing zones.
• •Answers general inquiries regarding the testing process while maintaining queue order.

• •Coordinated volunteer schedules and communication channels to maintain daily shift coverage for public health support lines.

Education

Information Technology

• Specialization: Security and Network Technology

• Coordinate with Facilities, Security, Housekeeping, and Duty Managers to resolve operational issues and escalations efficiently.
• Conduct daily briefings, allocate responsibilities, monitor performance, and support timely escalation of incidents.
• Prepare shift reports, handovers, schedules, allocations, and operational documentation.
• Coach and support team members while maintaining high standards during VIP visits, special events, and high-demand operations.
• Promoted from Operations Associate to Operations Team Leader.

• Supported the successful pre-opening and operational readiness of teamLab Phenomena Abu Dhabi.
• Worked in a fast-paced live environment requiring accurate communication, issue escalation, and cross-functional coordination.
• Supported VIP tours, special events, and high-volume operations while resolving visitor concerns in real time.
• Cross-trained at SeaWorld Abu Dhabi, Warner Bros. World Abu Dhabi, and CLYMB Abu Dhabi. Selected Strengths for Network & Information Security
• Technical troubleshooting and structured problem solving
• Incident handling, escalation, and cross-functional coordination
• Documentation, procedures, and operational compliance
• Team leadership, communication, and performance monitoring
• Strong foundation in network and information security concepts Certifications & Development
• LEAP Leadership Program
• Protocol Foundations & VIP Engagement

Certifications

Languages